Our hotel

Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.

Your key responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Oversee the team's workflow, ensuring good cooperating across departments
• Be responsible for the planning, organisation and supervision of the cleanliness and maintenance of the hotel
• Make daily inspections of key areas across the hotel, from VIP rooms and check-out rooms to various public areas of the property
• Support team members to ensure that five-star service standards are maintained at all times
• Hold daily briefings with the housekeeping department
• Deliver discreet, understated, tailored and timely service whilst sharing your knowledge and best practice with the team
• Remain focused on delivering excellence and seeking feedback from guests
• Be knowledgeable of the hotel and our products 
• Be tasked with meeting the department’s budgetary requirements
• Communicate regularly on progress of tasks and consistently deliver in a timely manner to an excellent standard

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• High personal and professional standards
• Strong instincts for understanding and fulfilling the needs of guests
• Keen eye for detail with the ability to maintain the highest standards of cleanliness
• Excellent communication skills
• Good practical knowledge of the role, global service standards and product
• Confidence and good nature in leading your team in a high-pressured environment
• Enthusiasm for learning and personal growth

Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.