Guest Relations Trainee
Are you looking for an opportunity to shape your career in a renowned luxury hotel group? Then we would love to invite you to join the Forte family.
Our hotel
Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.
We are looking for a dynamic and motivated Guest Relations trainee in luxury hospitality starting September. You will assist a passionate and experienced team in ensuring every guest has a memorable experience from arrival to departure.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
- Greet guests warmly and professionally upon arrival and departure.
- Assist in preparing VIP arrivals, welcome amenities and special arrangements
- Helps handling guest inquiries, requests and guest feedback while applying service standards at all times.
- Takes notes and is attentive upon the client’s request and ensures their execution.
We are looking for an enthusiastic and dedicated trainee who brings:
- Advanced verbal and written proficiency in French and English
- Available starting September 2025 for an internship of minimum 4 months
- Excellent grooming standards
Why working with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
- Department
- Front Office
- Locations
- Hotel Amigo, Brussels, Belgium
- Employment type
- Internship / Apprenticeship
- Division
- Rooms Division